Community Assets Assessment

Resources, Assets, Strengths
And
Challenges And Barriers

Table of Contents

​Introduction

PART I. Key Informant Focus Group

San Francisco Health Improvement Partnership (SFHIP) Focus Group Notes—September 20, 2018

PART II. Community Focus Groups

Asian Pacific Islander Health Parity Coalition Focus Group Notes—September 27, 2018

African American Health Equity Coalition Focus Group Notes—October 6, 2018

Latino/Chicano/Indigena Health Equity Coalition Focus Group Notes —October 10, 2018

PART III. Focus Groups with Pregnant Women Convened by Homeless Prenatal Program

Spanish-speaking Pregnant Women Experiencing Food Insecurity
Focus Group Notes –September 20, 2018

African American Pregnant Women Experiencing Food Insecurity
Focus Group Notes—October 5, 2018

Chinese-speaking Pregnant Women Experiencing Food Insecurity Focus Group Notes—October 11, 2019

Multiethnic English-speaking Pregnant Women Experiencing Food Insecurity
Focus Group Notes—October 17, 2019

Introduction

The following pages include two basic, but significant questions for the 2019 San Francisco Community Health Needs Assessment (CHNA). The first question seeks to understand, from the community’s perspective, what the resources, assets and strengths are that support the community’s health, and secondly, to learn about the challenges and barriers each community is facing, and the impacts on their health.

The report is divided into three parts. Part I includes responses from key informants. The San Francisco Department of Public Health convened a key informant stakeholder focus group representing:

  • Tenderloin Health Improvement Partnership
  • Chinese Hospital
  • University of California, San Francisco
  • Asian Pacific Islander Health Parity Coalition
  • San Francisco Clinic Consortium
  • Metta Fund
  • San Francisco Department of Public Health
  • African American Health Equity Coalition
  • Latino/Chicano/Indigena Health Equity Coalition
  • Dignity Health
  • Sutter Health California Pacific Medical Center

Part II includes the Asian Pacific Islander Health Parity Coalition, the African American Health Equity Coalition, and the Latino/Chicano/Indigena Health Equity Coalition. Part III includes responses from four different focus groups of pregnant women experiencing food insecurity, which were all convened by Homeless Prenatal Program. Those groups include: Spanish-speaking pregnant women, African American pregnant women, Chinese-speaking pregnant women, and Multiethnic, English-speaking pregnant women.

Participants provided important feedback about issues affecting their health. Some of the assets and resources were the role of community, places of worship, family, access to food resources, education, and, resilience and perseverance, as positive impacts. Among the barriers to their community’s health, responses highlighted cost of living, limited resources, safety concerns, behavioral and health conditions, feelings of shame and neglect, and racism/discrimination.

Part I.
Key Information Focus Group Notes

SAN FRANCISCO HEALTH IMPROVEMENT PARTNERSHIP (SFHIP) 
KEY INFORMANT FOCUS GROUP NOTES—SEPTEMBER 20, 2018

Tenderloin Health Improvement Partnership

​What are the healthiest characteristics of this community? What supports people to live healthier lives?

  • Access to care: More Tenderloin residents have insurance as a result of the ACA. Healthy SF enrollment dropped by 75-85% between 2010-2015, in both the Tenderloin and Citywide, indicating more individuals moved to MediCal or health insurance through the exchange. About 4% of Tenderloin residents were still enrolled in Healthy SF as of December 2015. Integrated service provision i.e. co-location of services like housing and health clinic (e.g. Tom Waddell@ TNDC Kelly Cullen Community building)
  • Access to Healthy Food: There is significant momentum to increase healthy food access for all residents of the Tenderloin. The Healthy Retail SF Program has worked to convert five corner stores into retailers that sell affordable food and minimize the visibility of alcohol and tobacco products. 57% of retailers accept CalFresh benefits, compared to 40% [of] San Francisco.
  • Access to Open Space and Physical Activity: Since reopening since 2015, Boeddeker Park is a safe and active community hub. Represents 1-acre of land in the Tenderloin serving over 70,000 visitors and providing more than 3,400 hours of activities through a partnership between Boys & Girls Club of SF, YMCA, Safe Passage, + the San Francisco Police Department. Tenderloin Community Benefit District Safe Passage program creates safe corridor for children and seniors to and from community programs and school Access to Behavioral/Mental Health Services (overdose prevention services): Working with community partners—needle exchange, outreach services to people who are publicly injecting. Presented by the Safer inside community and the Tenderloin Health Improvement Partnership (TLHIP), designed by Capital One Design Pro Bono, and hosted by GLIDE. Advocacy continues to ensure policy gets approved by Governor Brown that will allow SF to open pilot site for safe injections.
  •   Community Connections: Ethnically diverse, thriving mixed-income neighborhood. 100+ non-profit and businesses People support one-another—Support residents by starting with what they’re already good at and deeply care about (e.g. TLCBD) safety, advocacy, environmental design. 4corner Friday is an example of a community-wide event launched by a neighborhood safety group. This effort has helped visibly change two of the most challenged blocks of Golden Gate and move negative and criminal activity out of the corridor and create a space for neighbors to connect and build relationships with each other, co-funded with private partners. Block safety groups empower residents and connect directly with city agencies (e.g. DPH, OEWD, SFMTA, Department of Homelessness. Partnering with City Agencies.
  • La Voz Latina
  • Code Tenderloin, TLCBD, Downtown streets
  • What are the biggest health issues and/or conditions your community struggles with?
  • Residents (housed, unhoused) who have experienced trauma or being chronically homeless/marginally housed for many years
  • Highest density housing with limited affordable housing
  • Poverty: 520 families living below poverty level (11.49% compared to 7.45% of families CCSF)
  • Highest rate of severe and fatal pedestrian injuries in the City, with 50 per 100 road miles versus 8 per 100 road miles in San Francisco
  • Drug Dealing/Drug Using
  • Crime and Safety

What are the biggest health issues and/or conditions your community struggles with? What do you think creates those issues?

  • Residents (housed, unhoused) who have experienced trauma or being chronically homeless/marginally housed for many years
  • Highest density housing with limited affordable housing
  • Poverty: 520 families living below poverty level (11.49% compared to 7.45% of families CCSF)
  • Highest rate of severe and fatal pedestrian injuries in the City, with 50 per 100 road miles versus 8 per 100 road miles in San Francisco
  • Drug Dealing/Drug Using
  • Crime and Safety Systemic issues stemming from the lack of safety, opportunities for healthy choices, community connections, social inequities, institutional inequities, living conditions, (physical, social/economic/work, service environment) risk behaviors, disease & injury, mortality.
  • Underfunding neighborhood, lack of investment in coordinated social services and public spaces
  • These conditions ultimately influence death of 2011-2015 in the Tenderloin is accidental poisoning and exposure to noxious substances, followed by Ischemic Heart Diseases, Lung/Trachea/Bronchial Cancer, Hypertensive Disease, Dementias, Alzheimer’s, and Other Degenerative Diseases of the Nervous System. (CDPH, Death Statistical Master File, 2011- 2015) Mental health and substance use disorder are top health issues for Tenderloin residents. Tenderloin residents are hospitalized more often for ambulatory care sensitive chronic diseases, 148.1 hospitalizations-age adjusted rate per 10,00 residents, compared to 60.6 hospitalizations-age adjusted rate per 10,000 residents [for] San Francisco (OSHPD, Hospital Discharge Data, 2012-2014.

Chinese Hospital

What are the healthiest characteristics of this community? What supports people to live healthier lives?

  • Desire to learn
  • Value Education
  • Respect for the elderly
  • Family oriented
  • Child-centered within the family
  • Diligent
  • Social support among Benevolent Associations’ members
  • Using traditional exercises (such as Tai chi, Chi Gong, ballroom dancing) for physical activity
  • Using food to promote wellness (Chinese food therapy)

What are the biggest health issues/and or conditions your community struggles with? What do you think creates those issues?

  • Chronic diseases
  • Stigma associated with mental health disorders
  • Low usage of mental health services
  • Caregiver burden and stress
  • Lack of awareness and stigma associated with advance health care planning
  • Lack of awareness about palliative care
  • Low participation in clinical trials
  • Late detection of cancers
  • Osteoporosis
  • Poor oral health particularly among children
  • Gambling
  • Smoking
  • Domestic Violence
  • Senior loneliness
  • Insufficient culturally competent educational campaigns
  • Lack of Funding

University of California, San Francisco

What are the healthiest characteristics of this community? What supports people to live healthier lives?

  • Housing
  • Legal services
  • Transportation
  • Community

What are the biggest health issues and/or conditions your community struggles with?

  • Mental health
  • Substance abuse
  • Social isolation/conditions
  • Mobility Challenges

Asian Pacific Islander Health Parity Coalition

​What are the healthiest characteristics of this community? What supports people to live healthier lives?

  • Many people walk in this large city, unless environments are not safe.
  • Many of our immigrants and cultural communities work to assist each other alongside community organizations
  • Community organizations as well as accessible public services support them
  • Activism is the antidote to trauma

What are the biggest health issues and/or conditions your community struggles with?

  • Behavioral—access to services
  • Trauma of migration
  • Socioeconomic disparities
  • [limited] access to food
  • Living conditions
  • Homelessness/Housing instability

San Francisco Community Clinic Consortium

What are the healthiest characteristics of this community? What supports people to live healthier lives?

  • Our community is so diverse. We cannot specify, but each of our clinics focus on language and cultural needs of their community, for example Mission Neighborhood Health Center holds mono-lingual Spanish support groups

What are the biggest health issues and/or conditions your community struggles with? What do you think creates those issues?

  • We serve a lot of homeless/marginally housed
  • Big city struggles: immigration status, housing, mental health, substance use
  • I believe that the long history of racism and disrespect for low income immigrants caused problems, exacerbated by lack of affordable housing, and housing insecurity

​Metta Fund

What are the healthiest characteristics of this community? What supports people to live healthier lives?

  • Social norms that appreciate outdoor activities/weather
  • Joint aging and disability partnership/Area Agency on Aging
  • Strong Activism/community action
  • Strong culture of CBO/community solutions

What are the biggest health issues and/or conditions your community struggles with? What do you think creates those issues?

  • Racial segregation/out-migration of POCs
  • Income inequality/poverty
  • Housing costs/homelessness
  • Social isolation/maintaining healthy and supportive environment
  • Threat to public safety net supports
  • Mental Health/substance abuse

​San Francisco Department of Public Health

What are the healthiest characteristics of this community? What supports people to live healthier lives?

  • Social connections/ Social support
  • Social cohesion
  • Resilience
  • Spirituality
  • Perseverance
  • Community resources
  • Good jobs
  • Housing

What are the biggest health issues and/or conditions your community struggles with? What do you think creates those issues?

  • Poverty
  • Racism/Institutional Racism
  • Trauma (historical, structural, etc.)
  • Displacement
  • Housing insecurity
  • Food insecurity
  • Socioeconomic insecurity
  • Discrimination
  • Unemployment/job insecurity
  • Mental health
  • Substance use
  • Violence
  • Physical illnesses
  • Inequities of work conditions
  • Toxic stress relative [to] poverty
  • High cost of living

African American Community Health Equity Coalition

What are the healthiest characteristics of this community? What supports people to live healthier lives?

  • Stories
  • Language
  • Music
  • Art
  • Culture
  • Grit
  • Self Determination
  • Kinesthetics
  • Spirit

What are the biggest health issues and/or conditions your community struggles with? What do you think creates those issues?

  • Structural racism
  • Toxic stress
  • Poverty
  • Trauma
  • Social determinants [of health]
  • Structural, instructional displacement

 

Part II.
Community Focus Groups

Asian Pacific Islander Health Parity Coalition
Focus Group Notes—September 27, 2018

What are the strengths, resources, and assets of the Asian Pacific Islander community?

  • Family
  • Community
  • Language access
  • Follow-up
  • People and organizations who provide health and social services to community
  • Formal and informal institutions and are respectful of the cultures of the communities
  • Formal: hospitals with high-quality healthcare and triage
  • Informal: nonprofits/community groups that provide programs in appropriate language​

What are the barriers that contribute to population health issues for the Asian Pacific Islander community?

  • When not connected to culture feel lost
  • Fear of immigration status and federal acts coming
  • Anxiety, fear, stress, trauma
  • Hard to get to transportation
  • Elderly don’t drive
  • Groups with small numbers get left out don’t know where resources are
  • API group generalized to largest group à Chinese
  • High % of Samoans have diabetes
  • Chinese immigrants go to ER, [provider] does not speak Chinese
  • ER quality of care
  • Medical appointments not needed in China
  • Limited English Proficiency
  • Safety
  • Housing
  • Mental Health
  • Funding is continually being cut
  • Equitable funding for CBOs, employees get poached by city, CBO employees need comparable pay

African American Health Equity Coalition
Focus Group Notes—October 6, 2018

What are the strengths, resources, and assets of the African American community?

  • Rafiki
  • The YMCA
  • The Bayview
  • George W. Davis Senior Center
  • Providence Baptist Church, homeless shelter
  • UCSF hospital
  • SCIU
  • Martin Luther King swimming pool
  • City College
  • IT Bookman Senior Center
  • Wellness Center at SFGH
  • When we come together we can have joy and fun and laughter and hope
  • [We] get some big hugs and give some big hugs
  • Kaiser Hospital health education department
  • On Lok center
  • 5600 Armstrong: ex-offenders program, black box that helps with food; a lot of men are in prison when they get out, they don’t have anywhere to go, so they help them get back on their feet.
  • NACA helps first-[time] homebuyers, no money down, they help you through the process
  • Dr. Monique LeSarre
  • Integrity of our community. We’re protective our history, we don’t like people saying anything negative. There’s a lot of success.
  • Mission Neighborhood Center
  • Bayview Opera Center
  • Opera Coleman Center has mental health programs

What are the barriers that contribute to population health issues for the African American community?

  • Reach out
  • Need to clean up the Hunter’s Point Ship Yard
  • How do we get business to come to the neighborhood, like Whole Foods, like tax breaks can bring in resources
  • Encourage healthy businesses to come into community
  • Grant developments
  • Cost of medicine
  • “Patients not looked at as sick patients, seen as sick clients”
  • Racist
  • Overmedicated

 

Latino, Chicano, Indigena Health Equity Coalition
Focus Group Notes—October 10, 2018

What are the strengths, resources, and assets of the Latino, Chicano, Indigena community?

  • Organizations that provide resources that help us develop a healthy lifestyle
  • Community clinics
  • Health services
  • Support groups
  • Free and healthy cooking classes
  • Nutrition classes
  • Food banks
  • Access to healthy foods.
  • Health promoters
  • Access to vaccines

What are the barriers that contribute to population health issues for the Latino, Chicano, Indigena
community?

  • People pooping in the middle of the street
  • Trash
  • Greasy foods
  • Healthy food more expensive than junk food
  • Community safety
  • Unsafe spaces
  • Access to doctors
  • Access to medical care
  • Health insurance
  • Public transportation
  • Doctors treat us as a ‘number,’ rather than human

 

Part III.
Pregnant Women Experiencing Food Insecurity

Spanish-speaking Pregnant Women Experiencing Food Insecurity
Focus Group Notes—September 20, 2018

What are the strengths and resources you and your family have to support your food needs?

  • I have faith that organizations can help us with food
  • My kids give me strengths and the support from Calfresh
  • Support I get at the Food bank, it helps me with the basic vegetables and chicken
  • I get strength from my kids, also a food bag at my kid’s school once a week
  • I think finding support without being ashamed can help me to gel food
  • WIC, Food Banks, that help us eat healthy food, and government assistance

What makes it hard to address you and your family’s food needs?

  • Not Knowing about the different resources in the community
  • I do not have reliable transportation to get support with in getting food. I would say transportation is an issue
  • I’m not financially stable. Fist the rent and the bills come then whatever money is left is for food
  • I would say transportation as well. It’s really challenging for us to go on the bus with a lot of bag plus the stroller. I do not have money for the bus. If I get on the bus without paying I get a fat ticket
  • I have a problem to with buses. The bus drivers won’t let the mothers go in with big stroller. That makes it really difficult to take food like that.
  • I do not have money for transportation and its more expensive to get an expensive ticket
  • I prefer to pay all the rent and the house bills and then I focus on the food
  • I had a difficult pregnancy when I did not feel good I couldn’t cook, I felt really sick and tired

 

African American Pregnant Women Experiencing Food Insecurity
Focus Group Notes— October 5, 2018

What are the strengths and resources you and your family have to support your food needs?

  • Family or acquaintance, I don’t think people allow their family to starve
  • You guys and everybody
  • I have my mom, she likes to try different things and makes a lot when she cooks and gives to her and brother
  • Dependent on spouse, other organizations. WIC, food stamps, try to talk to HPP and us, and another on Cole Street Huckleberry by Haight Ashbury, they advocate to get housing.
  • My parents, church helps a lot as well, and I just try to budget. I go to a bunch of food banks in San Francisco, and lot of churches they have food banks as well, and every week I’m going to a new church, I’m not trying to be like I’m begging, but I’m homeless and need food, and they support especially if you believe in God

What makes it hard to address you and your family’s food needs?

  • It’s embarrassing
  • Shame
  • Not being able to provide for yourself
  • Doing everything by yourself
  • You’re communicating but really feel they don’t care
  • Criticism
  • Feeling the shame
  • Judgement
  • That’s an F*up feeling to have, you can’t get what you need
  • You feel like they think – Why are you even pregnant them? When you’re reaching out for help you don’t half the time

 

Multi ethnic English-speaking Pregnant Women Experiencing Food Insecurity
​Focus Group Notes—October 11, 2018

What are the strengths and resources you and your family have to support your food needs?

  • We budget
  • Food Stamps and WIC
  • Eat SF
  • Neighborhood Resource Center that gives a box of food, a ton of food. Some months food doesn’t last.
  • St Anthony or Glide for lunch
  • YMCA
  • Outpatient treatment resources
  • Every day that you attend, they prepare food. Breakfast and food pantry.  Health Right. Project Adapt and Woodward. It’s important for people to work on recovery with a full stomach. Coffee, water, snacks, always food available. People can’t drop in, but it is a resource. Don’t have to pack lunch during the day.
  • Ask a worker at Calworks. They can get a box dropped off at my house by the next day. You don’t get to pick what it is. But boxes of food and $300 worth of groceries. Calworks has a contract with the Food Bank. But you can only get it once a year. It’s a lot of food. Vegetables, bread, meat. If your partner has a different last name, can maybe get two

​What makes it hard to address you and your family’s food needs?

  • Having to take it [food box] on the bus…is hard…the box is heavy.
  • [I don’t] have Calworks or food stamps or anything as resource
  • We need more places to eat. Not everyone eats the same thing
  • To stay healthy, we need more choice
  • [Too many vouchers for inappropriate food] What am I gonna do with 15 vouchers for beans? Just wait another month for next vouchers for milk

 

Chinese-speaking Pregnant Women Experiencing Food Insecurity
Focus Group Notes—October 17, 2018

What are the strengths and resources you and your family have to support your food needs?

  • Voucher program
  • Food Pantry
  • APA
  • Food Bank
  • Food Stamps

What makes it hard to address you and your family’s food needs?

  • WIC provides $11. Food choices are limited. We might only can get only 2 boxes of fruit
  • Low benefit levels
  • Inconvenient locations to pick up WIC vouchers
  • Inconvenient times/days for food pantries
  • WIC doesn’t provide enough eggs and doesn’t provide meat
  • Lack of food options with WIC
  • Income levels to qualify for WIC is too low